Regulations of the online store
www.rosarosie.eu/pl/de and alfraro.com
These regulations define the rules for making purchases in the online store at www.RosaRosie.eu and www.alfraro.com. Our online store takes care of consumer rights. The consumer can not waive the rights granted to him in the Consumer Rights Act. Provisions of contracts less favorable to the consumer than the provisions of the Act on consumer rights are invalid and in their place the provisions of the Act on Consumer Rights apply. Therefore, the provisions of these regulations are not intended to exclude or limit any consumer rights granted to them by virtue of mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In case of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions and should be applied.
1. GENERAL PROVISIONS
1.1. The online store is available at the internet address RosaRosie.eu and www.alfraro.com is run by the company "ELDO PPHU" (address: Pomorska 40, 91-408 Łódź, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000068823; registered in which the documentation is kept: District Court Łódź NIP: 7251676514; REGON: 472157374 and e-mail address: email@example.com.
1.2. These regulations are addressed both to consumers and to entrepreneurs using the Online Store (with the exception of point 10 of the Regulations, which is addressed only to entrepreneurs).
1.4.1 TERMS AND CONDITIONS - these regulations. In the scope of services provided electronically, the regulations are the regulations referred to in art. 8 acts from
on 18 July 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended).
1.4.2 PRODUCT / GOODS - a movable item, available, presented in the online store which the sales contract between the customer and the seller applies to.
1.4.3 SUBJECT OF A TRANSACTION - Goods listed and described on the online store's website.
1.4.4 ONLINE STORE - the service provider's online store is available at www.rosarosie.eu www.alfraro.com.
1.4.5. CUSTOMER - a natural person, a legal person or an organizational unit without legal personality and having the capacity to perform acts in law which, under the terms of these regulations, orders in the online store.
1.4.6 CONSUMER - a Customer who is a natural person who uses the Online Store for purposes that are not directly related to his business or professional activity.
1.4.7 SELLER / SERVICE PROVIDER - an entity providing sales services via an online store on the terms set out in these Regulations.
- "ELDO PPHU" company (address: Pomorska 40, 91-408 Łódź, entered in the Register of Entrepreneurs of the National Court Register under the KRS number: 0000068823, registry court in which the documentation is kept: District Court Łódź NIP: 7251676514; 472157374 and e-mail address: firstname.lastname@example.org.
1.4.8 SERVICE USER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants to legal capacity; - using or intending to use the electronic service.
1.4.9. ADDITIONAL SERVICE - a service provided by the service provider to the customer outside the online store in connection with the nature of the goods sold.
1.4.10 SALES AGREEMENT - a contract for the sale of goods within the meaning of the Civil Code, concluded between a service provider and a client, using the online store website.
1.4.11 ONLINE STORE (STORE) - internet service available at www.alfraro.com / en / de / eu, through which the customer can place an order.
1.4.12 ORDER - a declaration of the will of the customer, clearly specifying the type and quantity of goods, aimed directly at the conclusion of the sales contract.
1.4.13 ELECTRONIC SERVICE - a service provided electronically by the service provider to the recipient through an online store.
1.4.14 ACCOUNT - An electronic service marked with an individual name (login) and the password provided by the recipient, a set of resources in the service provider's IT system where data collected by the customer is collected and information about orders placed by him in the online store.
1.4.15 TEL. FUNCTION SYSTEM - a team of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using the end device appropriate for a given type of network.
1.4.16 REGISTRATION FORM - a form available in the online store enabling the creation of an account.
1.4.17 ORDER FORM - an electronic service, an interactive form available in the online store that allows placing an order, in particular by adding products to an electronic cart and defining the terms of the sales agreement, including delivery and payment methods.
1.4.18 WORKING DAY - one day from Monday until Friday, excluding public holidays.
1.4.19 NEWSLETTER - Electronic service, electronic distribution service provided by the service provider via e-mail, which allows all users of the service to automatically receive from the service provider cyclical content of subsequent editions of the newsletter containing information about products, news and promotions in the online store.
1.4.20 CIVIL CODE - Civil Code of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended.)
1.4.21 CONSUMER RIGHTS ACT , THE ACT - the law of 30 May and 2014 on consumer rights (Journal of Laws of 2014, item. 827, as amended.)
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following electronic services are available in the Online Store: Account, Order Form and Newsletter.
2.2. Account - using the Account is possible after completing two subsequent steps by the recipient - (1) completing the registration form and (2) clicking the "register" field. In the registration form it is necessary to provide the recipient with the following data of the recipient: name and surname, e-mail address and password.
2.3. The electronic account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to delete the account (resignation from the Account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: email@example.com or in writing to: ul. Pomorska 40, 91-408 Łódź.
2.4. Order Form - the use of the order form begins with the customer adding the first product to the electronic basket in the online store. Placing an order takes place after the customer completes the following two steps - (1) after completing the order form and (2) clicking on the online store after completing the order form "order and pay" - up to this moment it is possible to modify the entered data yourself (in this purpose should be guided by displayed messages and information available on the online store's website). In the order form, it is necessary for the customer to provide the following data about the customer: name and surname, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and sales contract data: product (s) , quantity of product (s), place and method of delivery of the product (s), method of payment.
2.5. The electronic service order form is provided free of charge and is of a one-off nature and terminates when the order is placed via it or when the customer first discontinues placing an order through it.
2.6. Newsletter - the use of the newsletter takes place after a total of three subsequent steps by the recipient - (1) in the "newsletter" tab of the e-mail address displayed on the online store website, to which further editions of the newsletter are to be sent, (2) click "send" and (3) confirmation of the willingness to subscribe to the newsletter by clicking on the confirmation link sent automatically to the e-mail address provided. You can also subscribe to the newsletter by checking the appropriate checkbox when creating an account - once the account has been created and it is subscribed to the newsletter.
2.7. The electronic newsletter service is provided free of charge for an indefinite period. The Client has the possibility, at any time and without giving any reason, to unsubscribe from the newsletter (resignation from the newsletter) by sending an appropriate request to the service provider, in particular via e-mail to the following address: firstname.lastname@example.org or in writing to: ul. Pomorska 40, 91-408 Łódź.
2.8. The Client is obliged to use the online store in a manner consistent with the law and morality, keeping in mind respect for the personal rights and copyrights and intellectual property of the service provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state. The Service User is forbidden to provide unlawful content.
2.9. The customer is obliged not to provide content prohibited by law, e.g. content that promotes violence, defamatory or violates personal rights and other rights of third parties
2.10. Procedure of complaint proceedings:
2.10.1. Complaints related to the provision of electronic services by the Service Provider and other complaints related to the operation of the online store (excluding the product complaint procedure, which has been indicated in these regulations), the customer may submit, for example:
2.10.2. in writing to the following address: ul. Pomorska 40, 91-408 Łódź.
2.10.3. in electronic form via e-mail to the following address: email@example.com;
2.10.4. It is recommended that the recipient specify in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) the demands of the recipient; and (3) the contact details of the complainant - this will facilitate and speed up the consideration of the complaint by the service provider. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints filed without the recommended description of the complaint.
2.10.5. The response to the complaint by the service provider shall take place immediately, not later than within 14 calendar days from the date of its submission.
3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
3.1. These regulations define the rules of using the online store available at www.RosaRosie.eu and www.alfraro.com
3.2. The condition of placing an order in the online store by the customer is to read these regulations and accept their provisions during the implementation of the contract.
3.3. Online store www.rosarosie.eu and www.alfraro.com sell retail and wholesale via the Internet.
5. WAYS AND DEADLINES FOR PAYMENTS FOR THE PRODUCT
5.1. For each product sold, we issue a receipt or personal proof of purchase (invoice) .
5.2. The seller provides the customer with the following methods of payment under the contract of sale:
5.2.1. Payment by bank transfer to the seller's bank account.
220.127.116.11.Bank: Alior Bank SA
18.104.22.168. Account number for payments in zlotys: PL16249000050000460063853007
22.214.171.124. Account number for foreign clients in foreign currency (€,$, ₤) (IBAN): PL20249000050000460044093356
BIC / SWIFT: ALBPPLPWXXX
5.2.2. Payment in cash on delivery upon delivery, only when choosing the courier delivery method.
5.2.3. Payment by credit card Visa, EuroCard / MasterCard.
5.2.4 Electronic payments and card payments via PayU.pl - possible current payment methods are specified on the website of the online store in the information tab on payment methods and on the website http: //www.payu.pl. The transaction settlement of electronic payments and payment cards are carried out in accordance with the customer's choice through the PayU.pl service. Electronic payments and payment cards are serviced by: PayU.pl - PayU S.A. with registered office in Poznań (address: Grunwaldzka 182, 60-166 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000274399, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital of 4,000 .000 PLN fully paid, NIP: 779-23-08-495. Electronic payments and card payments via PayPal.
5.3. Payment deadline: